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The sensitivity of the program can be adjusted to allow for some variation in the fingerprint recognition. Asia Pacific and Oceania. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. Push the locking bar toward the front of the notebook to lock the pointing stick ZIF connector on the pointing stick board. Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. All of the device drivers and security applications designed and approved for the original configuration of your notebook are available on the HP Drivers and Downloads support web site.

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Fingerpdint person using the computer should have their own user account, and that account can be accessed using a fingerprint reader. Identify the version of the fingerprint reader device driver currently installed. Adjusting the SimplePass fingerprint reader sensitivity in Windows 7 or Vista The image of your fingerprint stored in the program represents the condition of your finger at the time it was scanned. Press F10 to save this setting and restart the computer.

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HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 8) | HP® Customer Support

Failure to comply with the precautions could result in damage to your product or loss of data. Do not use a wet cloth because moisture may damage the sensor.

By using a fingerprint reader with HP SimplePass, when one of the children is ready to log in, they simply scan their finger and the security protection program identifies them and nx63200 on to the proper account. If you are not logged on to the correct Windows user account, select Exit this Wizard and create new Windows User account.

Digital Persona application software for 64 bit Vista and Windows 7.

Starting the fingerprint reader to add or delete fingerprints in Windows 7 or Vista You can enroll additional fingers at any time. To fingetprint up multiple fingerprint user accounts, follow the steps in Enrolling your fingerprints in SimplePass while logged in with each Windows user account.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 8)

Update the fingerprint reader software. At the Start screen, type device manager to open the Search charm, and then select Device Manager in the search results. This is because the hardware may not be installed on the notebook, or it xn6320 be damaged. Follow the steps below to set up the fingerprint reader for the first time. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components.

SimplePass application software for 32 bit and 64 bit Windows 7. Depending on the model and the year it was purchased, HP provides a number of access manager applications. How does HP install software and gather data? This happens because a fingerprint has already been set up using the Windows Sign-in options. Asia Pacific and Oceania. If you choose to change the OS, you may have trouble setting up the fingerprint reader again.


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It is best to enroll your index finger and at least two other fingers for flexibility. The components of the fingerprint-based security system are designed to work on specific computer models and with specific sennsor systems.

Do not use a fingerorint towel because the paper may scratch the surface of the sensor. Press the Power button to start the computer, then press the F2 key and select System Information from the listing. Using minimal force, push the locking bar toward the rear of the notebook to unlock the pointing stick ZIF connector on the pointing stick board, which is attached to the top cover.

Click Downloadand then Save the file to convenient location on your hard drive, such as the desktop on the computer. When searching for drivers and software, you must use the specific product number of your computer. Use your browser to navigate to a secure web site logon page.

The replacement part number will vary depending on the Keyboard that is being replaced. Updating the BIOS for biometric support. The following information may help troubleshoot problems. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.